Terms: Members


For purposes hereof:
- “Medi-COP” shall include the webmaster, website, all officers, shareholders, directors, officials, representatives, independent contractors and employees of Medi-COP.
-“Service Provider”  shall include “Service Provider who Responds” and “Service Provider Member”.
- “Member” shall include all registered users and of the website excluding Service Providers, save where Service Providers are also registered individual members.  Reference to masculine, shall include all genders.


The Member hereby agrees and confirms that it enters into this contract for services as set out below, freely and of its own volition and has in no manner whatsoever been unduly influenced, induced or coerced into doing so.  


The Member confirms and understands that the primary purpose of this website is to improve the quality of health care. This includes encouraging Service Providers to provide good service, feedback and attend to concerns of patients and to reward Service Providers who do, by giving them positive exposure.  It is also to expose and alert the public to abuse, negligence and poor service in Health Care in general.


This can best be achieved when the public share these experiences truthfully and Medi-COP provides the forum to do so.  Through this forum, Service Providers have the opportunity to respond to and /or address these claims and concerns and present their side of a matter.
The Member is prohibited from posting unlawful content, including defamatory, insulting, private, racist, sexist, threatening, harassing, degrading, fraudulent, obscene, indecent or otherwise objectionable material ("unlawful content").                  

   
Medi-COP cannot be held liable or responsible for any of the content of any of the postings on the website.  Remarks, opinions and views expressed by parties who engage on the website, are entirely their own and not shared by Medi-COP, unless clearly and expressly indicated otherwise. 
The Member consents to Medi-COP handing over their personal information (name, contact number, email address and any other identifying information) to the Service Provider for the sole purpose of allowing the Service Provider to resolve the complaint relating to the Service Provider as posted by the Medi-COP website user.
In the case of a Premium Medi-COP Members, debit orders will be signed for a minimum of 12 months, thereafter a thirty (30) day notice period of termination of membership is applicable, such notice having been given by either party in writing to the other party.


In the case of Premium Medi-COP Members who fail to pay their monthly premiums for whatsoever reason, the following conditions will be applicable:

  • Your access to log-in will be blocked with immediate effect until proof of payment is received.
  • The following fees will be applicable:
    • Admin. fee of R50.00 (if the amount is outstanding for more than 14 days)
    • Outstanding monthly fees to date.
  • If a premium is outstanding for more than 30 days, a waiting period of one month will be applicable for all services that are not available to the public or Core Medi-COP Members.

In the case of Core Medi-COP Members who fail to renew their membership for whatever reason, the following conditions will be applicable:

  • Your access to log-in will be blocked with immediate effect until proof of payment is received.
  • The following fees will be applicable:
    • Admin. fee of R50.00 (if the amount is outstanding for more than 14 days)
    • Outstanding fees to date.

CONSENT BY PREMIUM MEMBERS
The duty is on Medi-COP Members who are Premium Medi-Cop Members to inform Medi-COP promptly when the Member is admitted to hospital.  This is necessary to enable Medi-COP to carry out random spot checks.  The Member will further be requested at such time to complete the following Consent Form to enable a Medi-COP doctor to access the Member’s file and hospital records for purposes of quality control. 

CONSENT FORM
CONSENT TO ACCESS MEDICAL RECORDS AND INFORMATION & MEDICAL CONSULTATION

 

A patient has the right to request a third party medical professional to review any treatments, records and documents relating to the patient’s condition and treatments, or grant such Third Party access to the patient and the patient’s medical records in general.  Such authority is provided in the form of written consent and shall be considered as lawfully binding on the patient, the treating practitioner/s, specialists, hospitals, labs and related services and be enforceable against all of the above and anyone providing treatment or care to the patient or in possession of any medical records and information regarding the patient.

The patient (or parent / guardian of the patient if minor) or next of kin hereby provides such consent.

 

 

HOSPITAL INFORMATION 

Name of hospital: ________________________ (Registration number): ______________________

Clinical department: __________________________  Ward: _______________________________

Date: _____________________________________   Time: _______________________________

TREATING PRACTITIONER AND/OR SURGEON/S:

Name of the treating practitioner:____________________________________________________

Practice Code Number: ___________________________________________________________

Name of the surgeon (where applicable) : ______________________________________________

Practice Code Number: ____________________________________________________________

TREATING PRACTITIONER AND/OR SURGEON/S:

Name of the treating practitioner:____________________________________________________

Practice Code Number: ___________________________________________________________

Name of the surgeon (where applicable) : ______________________________________________

Practice Code Number: ____________________________________________________________

 

 (**delete where not applicable)

I, _____________________________________________(print full name), the undersigned, in my capacity as **patient / **parent /** legal guardian/ **next of kin of ______________________ ___________________ (hereafter referred to as “the patient”), hereby give consent to MEDI-COP represented by Dr C. J. Bouwer hereafter referred to as “the Consultant”, to be my lawful representative and agent to access and obtain copies where necessary of any and all medical records, treatment and related information relating to the patient, whether current or past, and to consult the patient personally and/ or his/her family, whether in hospital or elsewhere and generally for effecting the purposes as aforesaid, to do or cause to be done whatsoever shall be required, as fully and effectually, for all intents and purposes, as I/we might or could do if personally present and acting herein - hereby ratifying, allowing and confirming and promising and agreeing to ratify, allow and confirm all and whatsoever my/our said representative and Agent(s) shall lawfully do, or cause to be done, by virtue of these presents.   I hereby authorise anyone who is/was in any way involved or assisting with current or past treatment of or rendering of any related service to the patient, as well as my medical aid, to provide such information and documentation / records to the Consultant.

I further request and authorise the Consultant to fully and completely act on my behalf and as an intermediary in my stead with any and all of the service providers referred to above, including my medical aid.

 

I
Signature of Patient:___________________________________  Age: __________________________

Signature of Parent or Guardian: ____________________________  Capacity: ___________________

Print full name of Parent or Guardian: ____________________________________________________

Identity Number: _____________________________________________

As Witnesses:

1.     ________________________________________ (print name):____________________________

2.     ________________________________________  (print name) ____________________________

By accepting these above terms and conditions, the member also agree to the contents of the consent form.

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